Yes! Not very many but there are a few.
Let me explain…
There are usually only four situations when the Genie won’t guarantee success. It’ll sure help, but it won’t guarantee success for the following problems:
1. If you live in an area with high groundwater, either permanent or temporary.
In these situations your drain field and the soil surrounding your drain field is likely to be saturated or waterlogged. When this condition is present, liquid from your septic system cannot drain through the soil like it’s supposed to do and will cause high liquid levels in your septic tank and possible back-up in the house.
Permanent high groundwater should have been taken into consideration when your septic system was originally designed; a common solution to create a separation to groundwater are mound systems.
In areas where high groundwater is temporary, for example prolonged periods of rain, you may want to consider installing a french drain or other system to divert water around or away from your drain field.
2. If you septic system is under-designed for the number of people living in the house. In other words the septic system was designed for three or four people living in the house but there are actually seven or eight people living there.
In these situations, you will probably need to add more drain field to accommodate increased usage.
3. Any structural issues with your system like broken or collapsed pipes. It’s always a good idea to have the sewer lines checked from your house to the septic tank and from the septic tank to the distribution box. You need to make sure liquid is getting out to your drain field.
4. Premature failures…in other words your system is only a few years old and it’s failed. This is usually caused by poor design, or incorrect installation…or both! On average, biomat takes about 20 years to develop and cause a drain field to fail; in areas of poor soils this can be sooner. However, if your system fails within 3-5 years, there is something else going on and you need to have it checked out.
So, if you have none of the above four situations the Genie is guaranteed to succeed!
We offer a Six Month Money Back Performance Guarantee, and there is a Lifetime Warranty on the Genie
itself.
Let me know if we can help…we can only help if you call or email us. We have over 40 years experience in septic industry and haven’t found a problem yet we couldn’t solve.
We have pride in our product and we think you’ll be thrilled with the results it’ll show for you.
If you’d like to discuss any of the above situations or just need some help give us a call: 1 877-994-3643
